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Imboba v Safaricom Plc (Cause E004 of 2025) [2026] KEELRC 1223 (KLR) (7 May 2026) (Judgment)

[2026] KEELRC 1223 (KLR) Employment & Labour Relations Court
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Court
Employment and Labour Relations Court
Case number
1223
Citation
[2026] KEELRC 1223 (KLR)
Decided
7 May 2026
Judge
DN Nderitu
Parties
raw · defendants · plaintiffs
AI Summary Beta Machine-generated — may contain errors. Not legal advice.
TypeUnfair TerminationPostureAppeal from an original trialCoramDN Nderitu
Holding

The court dismisses the claim with costs.

Facts

The Claimant, a Customer Experience Executive, was terminated by the Respondent (Safaricom PLC) for suspected irregular suspension and unsuspension of customer Mpesa lines. The Claimant was accused of receiving money from customers whose lines were reinstated and recommending their suspension.

Issues

  1. Whether the claimant has proven, to the requisite threshold, the claim of unfair termination under the Employment Act
  2. Whether the termination complied with the procedural requirements under section 41 of the Employment Act
  3. Whether the claimant is entitled to the remedies sought

Reasoning

The court found that the Respondent had a genuine and reasonable belief justifying the termination, and the Claimant failed to discharge the burden of proving unfair termination.

Outcome

Dismissed

Orders

  • This cause is devoid of merit and is hereby dismissed.
  • No orders as to costs.

Authorities cited

Legislation (1)
  • Employment Act, No. 11 of 2007
Cases cited (2)
  • Nannungi v Kimondo Gachoka & Company Advocates
  • Walter Ogal Anuro V Teachers Service Commission
Experimental AI summary generated by a language model, not a lawyer. It may contain errors or omissions and must not be relied on for legal decisions — the full judgment below is the authoritative source.
Full judgment 0.2 MB · PDF

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